Your phone number and personal data are key information fro your Nefuza account. If for any reason you need to change them, it will be necessary to contact us by email. We will then contact you make this update together.
It is very simple to open an account with Nefuza. You just need to follow these steps:
1) Have a valid identity document (Driver's license, passport, identity card, residence permit)
2) Have a mobile phone number and an email address
3) Download Nefuza app or go to Nefuza.com website
4) Click on the "Open an account" button
For legal and security reasons, your identity must be verified. You will be asked to take a photo of your ID and a selfie to confirm that you are the one requesting the opening of the account. In more than 90% of cases, the account is opened instantly. If you encounter any problem, we invite you to contact us by e-mail, specifying your name, telephone number and e-mail address, so that we can contact you again and resolve the problem as quickly as possible.Proof of identity is a very important step in creating an account. It is however very simple. All you need is the essentials:
1) A valid identity document (driver's license, passport, identity card, residence permit)
2) A mobile phone number and an email address
Check the good quality and readability of the photos and selfies before sending the electronic form. You just need to follow the steps given in the app.